Proactive Maintenance
Expect better performance, less downtime and up to a 30% cost savings by proactivily monitoring and mainintaining your computer systems.
Most service is done in monthly remote connections where a Jupiter-2 engineer securely connects to your computer or server via the internet and performs a series of tasks and tests to maintain optimum performance. From time to time an on-site visit is scheduled to clean your equipment or perform troubleshooting or maintenance which could not be done remotely.
What is Covered
- Virus Detection & Removal
- Spy-Ware Detection & Removal
- Software Updates
- Security Patches
- Disk Management
- Defragmentation
- Monitor Disk Space
- Remove Temp. Files
-
Remove Unwanted Programs
- Periodic Cleaning of Equipment
- Network Documentation
- Network Diagram: (a visual layout of your entire network including all key information)
- Asset Inventory including servers, computers, network devices software & licensing.
- Password List
- Import contact information including emergency numbers and support contacts
- Prioritized Recommendations:
beginning with immediate needs & concerns, and then cascading to
lesser priorities. This is a 3 year plan that will help you
get the most out of what you have now and help you plan where you
need to be in the future.
- Disaster
Recovery Plan:
What would you do in the event of a flood, fire or other disaster?
By planning ahead we can help you recover as quickly as possible with minimal
operational downtime.
- Security Review:
to protect your business, information and critical client or patient information.
-
Backup solution:
a plan to backup data both on and off site to ensure survivability of a disaster.
What is Not Covered
- On site visits not covered in the maintenance plan
- Hardware repair or replacement
- Software repair or replacement which cannot be done remotely
- Data Backup or Recovery
Other Bennefits
- Best Corporate Pricing for all hardware, software, new systems, or repair parts
- Unlimited remote tech support between maintenance sessions
You must have a High-Speed Internet Connection. You may need an initial onsite visit to configure your computer/server to for maximum benefit. You may be asked to upgrade your operating system to Windows XP or Server 2003
Purchase a
Proactive Maintenance Subscription below or call for other biling options (216) 226-2220
PC/Computer/Laptop/Notebook
$50/monthly per PC
Server
$100/monthly
per Server
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